RL111: Scaling the Team - Wins, Costs, & Culture

It was a busy Q3 scaling the business

Friends and Readers,

I apologize for the lack of new posts over the last quarter! I have excuses, but none of them valid…

Going forward, I am working to get back to 1 newsletter a week - without further ado, let’s dive in!

This past quarter was a whirlwind for our team’s growth.

We went from 3x full-time employees at the start of Q3 to 9 at the beginning of Q4. Growth is exciting but terrifying. It brings new challenges, and I’ve learned more about team dynamics and company culture than I expected.

Here’s what we’ll cover in this week’s edition of RL:

• What a new senior leader can do for your business (COO)

• Costs of Growth

• Importance of culture & quick tips for building culture

1. The Win: Bringing on a Veteran Leader

One of our biggest wins this quarter was hiring a Chief Operating Officer with 25 years of experience in the recruiting industry.

It took us …